Frequently Asked Questions
How many people are in a class?
There are a maximum number of 10 students in the Intro to Stained Glass course, and a maximum of 5 students in the Intermediate Stained Glass Panel course.
Can I bring my own design to the Intro Class?
Although there are 10 designs to choose from, if you wanted to do something different that’s okay too! As long as it’s doable as a first project for a beginner in the time that we have then you can do it in the class. On average, a first project will have 7 to 8 pieces in it. Please make sure the design is free to use, and is not another artist’s copyrighted work. Contact Corinne to inquire about your design and if it will be doable in the class.
I have a group of friends that want to take a class. Can we arrange a specific date?
Absolutely! If you have a group of at least 6 people, we can arrange a private group class. Contact Corinne to arrange a date that works for you. I typically need about 2 months notice in order to arrange a date.
Do I need to be a member of MakerLabs in order to take a class?
No! Anyone is welcome to take a class in my studio space.
Do you do private classes?
At this time, I’m only able to do private group classes.
What’s the cancellation policy for classes?
If you cancel more than 72 hours before the event starts you will receive a refund, minus Eventbrite processing fees or you can opt to reschedule to a future class.
If you cancel within 72 hours before the event starts, there are no refunds but you may re-schedule for an alternate class date.
Students may only reschedule once before forfeiting their original ticket.
No shows with no indication of cancelation will not received a refund and will not be able to re-schedule for an alternate class date.
Do you do custom orders?
Yes, I’m available for custom commissioned work. I prefer to stick to my style of non-traditional glass work, but if you have an idea of something in mind, please contact me with details.
Is a deposit required for custom work?
Yes, I require at least a 50% deposit before any work is started.
How does the process work for custom orders?
Once you provide details with what you’re looking for, a pattern will be made up and emailed to you for approval. Please note, once the pattern is approved, and materials, colors, and sizing has been decided on, and work has commenced, changes cannot be made to the pattern and the deposit is non-refundable. Depending on the scope of the project, and my availability, orders can be completed anywhere from 2 weeks to 2 months.
Packages are shipped in lots of bubble wrap in a cardboard box for suncatchers, or encased in dense foam and multiple cardboard boxes for panels and larger pieces.
Can you install windows?
No, I do not provide installation services.
Can you do repairs?
I prefer not to take on repair work. If you’re looking to have a project repaired, please reach out to Jeanette at Glory Glass Co.
Do you sell supplies?
I only sell small scraps for $7/lb. Otherwise, materials can be purchased locally from Kona Stained Glass. I’d also recommend checking out High Country Stained Glass if you’re looking to have supplies shipped to you.
Shipping FAQs
What shipping company do you use?
All orders are shipped via ChitChats Express. They are a carrier that works with Canada Post and International mail services. Orders to Canada and Internationally are handed off to Canada Post. For US customers, packages are taken across the border and shipped with USPS. This ensures no duties will be charged and your shipment will come with tracking and will arrive much faster than if I shipped directly from Canada.
How long does it take to receive an order?
***Please note, due to the COVID-19 pandemic, some customers are experiencing shipping delays. ***
Orders will arrive in 1 to 2 business days for local customers, 5 to 8 business days across the rest of Canada, 4 to 5 business days for customers within the USA, and 6 to 10 business days for International shipments. Please note, that customs can hold packages, which I have no control over, and it is possible that some international orders can take 4 to 6 weeks to arrive. The customer is responsible for all duties and tariffs applied by your country.
If you require faster shipping, please contact for a quote.